Privacy Policy

1. Introduction

Shenzhen LeadChuang Model Technology Co., Ltd ("LC Proto", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

• Name, email address, phone number, and company name
• Billing and shipping addresses
• Payment information (processed securely through third-party providers)
• Communication preferences and history

2.2 Project Information

• Design files, CAD models, and technical specifications
• Project requirements and manufacturing preferences
• Quality standards and delivery timelines

2.3 Automatically Collected Information

• IP address, browser type, and device information
• Pages visited, time spent on site, and referring URLs
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• Process and fulfill your manufacturing orders
• Communicate with you about your projects and inquiries
• Provide customer support and technical assistance
• Improve our website, products, and services
• Send promotional communications (with your consent)
• Comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist with payment processing, shipping, and IT services
• Business Partners: Trusted partners who help us deliver our manufacturing services
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Data portability
• Withdraw consent at any time

7. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during such transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: